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DeLonghi ESAM5500M Perfecta Digital Super-Automatic Espresso Machine, Metallic Blue | 
| Brand: DeLonghi
Category: Kitchen
List Price: $2,520.00
Buy New: $1,699.00
as of 9/3/2010 11:51 EDT details
You Save: $821.00 (33%)
New (6) Used (1) from $1,449.95
Rating:  5 reviews
Sales Rank: 117494
Color: Metallic Blue
Shipping Weight (lbs): 23.2
Dimensions (in): 17.5 x 11.1 x 14.9
MPN: ESAM5500M
Model: ESAM5500M
UPC: 044387255004
EAN: 0044387255004
ASIN: B001CNJHC6
Availability: Usually ships in 2-3 business days
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| Features:
| • | Super-automatic espresso machine with electronic control panel | | • | 5 coffee-strength settings; adjustable cup size and coffee-spout height | | • | Burr grinder; Direct-to-Brew System with Thermoblock technology | | • | Single-touch cappuccino and latte; 25-ounce milk container; cup warmer | | • | Measures 17-1/2 by 11-1/7 by 14-7/8 inches; 1-year limited warranty |
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| Editorial Reviews:
Product Description
Combination Coffee, Espresso, Latte, and Cappuccino Maker / Digital Programmable Menus / Burr Grinder / Decalcification System / 60 Ounce Water Container FOV at 1000 yds - 262 ft Close Focus Distance - 8.2 ft Exit Pupil - 3.5mm Relative Brightness - 12.3 Eye Relief - 15.4mm Size - (Length x Width)5.7 x 5 in Weight - 21.8 oz Interpupilary Distance - 56-72mm Phase Coating Waterproof and fogproof Team Realtree APG Camo Finish PrismRoof Supplied AccessoriesNikon binocular travel case, adjustable binocular strap and lens covers.
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| Customer Reviews:
 Espresso magic August 15, 2010
Billy smith (Wisconsin)
Have had this machine for 15 months and 1534 shots of espresso and it still works great like the day I bought it. I only use distilled water and descale when it tells me to(shows up on digital read out). No problems ever and even though it's expensive it has saved me $6 a day from star bucks (quad grande mocha $5 +$1 tip)
-andy
Lukewarm latte, lukewarm review May 4, 2010
Medhat (Madison, WI)
Purchased as a replacement for a 4+ year old Delonghi EAM 3200, which served faithfully until the boiler started leaking and melting the plastic below the cup warmer! Went with the Perfecta because of the double boiler (not on the 3200) and the auto-milk dispenser. First the good. It's much quieter than expected, which is great in the morning when others are asleep. I appreciate the custom settings, which allowed me to set the expected milk and espresso volumes my wife and I were used to (Starbucks grande sized). BTW, the machine also looks sharp. The unexpected drawback: it really takes until the 3rd cup in the morning for the milk to get up to a truly acceptable temperature (confirmed with a thermometer). Cup #1 in the morning in a lukewarm latte, and this is despite setting the machine temp to "hi". Latte #3 will hit 160 degrees, which is great. This almost caused us to return the machine (there's no option on this machine to manual froth to a desired temp), but I think we'll work with it and see how it goes.
 Delonghi Buyer Beware!!!! March 10, 2010
B. Register (New York, NY)
Buyer Beware. This machine puts up a good front, however, after about six months it stops working. Cheaply made. Sent off for repairs and after two months it was sent back to me only to work for another two weeks before breaking again. Delonghi seems to be content with having the machine in transit and repair longer than in my kitchen. Very poor product. Very high price. Stick with your local gourmet coffee shop.
Main problems: Milk frother will not work. Leaks water from the bottom of the machine.
Nice Machine February 22, 2010
BRJR (USA)
1 out of 1 found this review helpful
Mine, stopped frothing milk, in about 40 days after I had purchased it here from Amazon.com; but, it was somewhat easy to work with DeLonghi , at the toll free number that comes with the machine. We tried a number of things; and, when nothing resolved the problem, DeLonghi had Fedex pick up the machine from my home (they even sent me a special box to pack the unit in) and gave me a choice of two service outlets they would have it repaired at under warranty. At, the time, this was a new unit/model; and service parts had to be specially ordered --- so, it took approximately three months before the machine was delivered back to me. Any time I phoned DeLonghi, during this process, they has a status report as to what was going on; and, as it was quite a while that the machine was not in use by me, DeLonghi , even extended my warranty by the amount of time I had to go without the machine. Since it's repair, over 5 months now, the machine has been working just fine (and, I use it several times a day, 7 days a week).
Good machine; and, good product support from DeLonghi, in my opinion.
Great Machine! August 5, 2009
Thomas
10 out of 11 found this review helpful
I am surprised that I am the first reviewer of this great machine. I just received mine yesterday. I bought it from another vender, but since I typically do most of my shopping via Amazon I thought I would share my experience thus far. Overall, this Super-Automatic is simple to use and makes great coffee, lattes, and cappuccino's. My advice though....WATCH THE DVD BEFORE USING!!! I thought I had this thing in the bag.. how difficult could it be to use??....Well it isn't difficult to use, but there are a few things I did that had I watched the video all the way through I would not have done. For example, when setting how fine or coarse you want the beans you have to adjust the dial one notch at a time while the grinder is running (still doesn't make sense to me). I paused the video before waiting for the lady to finish talking on the topic and just moved it a few notches towards fine...oops! Oh well, doesn't seem to have adversely effected anything, but now I know. Contrary to reviews I have read of super-auto's, the burr grinder on this one is quiet when running. On a scale of 1-10 where 10 is extremely loud and 1 is basically silent I would rate this machine a 5 and my Cuisinart Grind and brew (the one that hold like a pound of beans) an 8. I was actually expecting something much louder.
Build Quality- I would have to say I am impressed with the looks of this machine and its fit and finish. I am sure some people will complain of the amount of plastic, but seeing how this thing already weighs over 20lbs. why add more weight. I thought about the Gran Dama, but honestly this machine is better.
Coffee- I was also considering the Jura Z5 because I read good things, but the price was a stretch. Granted, this machine isn't cheap either. I believe that I made the right choice. The espresso is great. I do wonder though what it tasted like from the factory, but since I changed the settings prematurely I will never know...ha! The Milk pitcher is ingenious...BRAVO! Latte's and Cappuccino's are a breeze and let me tell you this machine makes both very well. Sure a semi-auto can do better, but really I do not want to do the extra steps. As it is, Starbucks does not compare. I have read reviews that state the Gran Dama latte's can be cold. I have to admit, the first one I made was, but after I made a couple and utilized the cup warmer they were perfect. I bought the Cinnamon Dolce syrup from Starbucks and I downed to many lattes....probably explains why at 0209 EST I am still up and writing this review.
My Opinion- If you are in the market for a super-automatic I would say give this one a consideration. I bought this machine from a place that has probably the best return policy of all retailers, so if something does go wrong I will take it right back for another. Regardless, the people at Delonghi are great and I was amazed that as soon as I pushed (1) I was talking to a person almost immediately. I will probably just purchase the extended warranty from the manufacturer and extend the 2 years to 4...Extra $150. That is all for now. Look for an update in a couple months.
**UPDATE** 3/24/10
Well I overworked the first one, but the place I bought it from gladly took it back and ordered me another one. I made nearly 2,000 cups of coffee in 4 months with the first one. I have made nearly 1000 with the one I have now, but it seems to be holding up fine. As far as recommending it I still would. I love this machine. It is so nice that I can make everything Starbucks does without having to pay them $4 for every cup. I have basically every syrup they have and all my guests rave about the Delonghi. It is a lot of money to spend on a coffee maker, but I would do it again.
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